Do I need to be home?+
No. We come to wherever your can lives (driveway, can corral, or beside the garage) and put it back in the same spot. Most of our customers are hundreds of miles away.
What if my pickup day changes?+
Email us and we'll update your route, usually the same day. We also track holiday schedule shifts for local haulers so you don't have to.
What about gates and codes?+
Send gate codes or access notes when you sign up. They're encrypted and shared only with the crew member assigned to your active route.
How many cans do you move?+
Plans cover service visits. Trash and recycling cans collected on the same day can be handled together; separate collection days each count toward your plan frequency. For multiple units at one building, the base rate includes the first serviced unit. Each additional unit is $20 per scheduled weekly service: $20, $40, or $60 per month for one-, two-, or three-times-weekly service.
Can I cancel anytime?+
Yes. Plans are month-to-month through Stripe. Cancel from your Stripe receipt or by emailing us. No contracts, no fees.
Is this the same as "valet trash" or "trash valet"?+
Yes. This service goes by a lot of names: valet trash, trash valet, trash can concierge, can-to-curb service, trash can roll-out and roll-back, garbage can valet, or curbside can service. Whatever you call it, it's the same thing: we take your can to the curb for pickup and bring it back after.